Contact and support

Send the right request to the right workflow

Send us a message

For general questions, technical problems, privacy requests or rights notices. Messages are private and read by administrators. For a correction to one logo record, use that record’s Report / correct link (see below).

Use an address you can read: a reply would go there. We never send automatic emails to it, and sending this form does not verify it.

20–5,000 characters. Include the page addresses involved. Do not include passwords, private case codes, payment details or identity documents. Attachments are not accepted.

Inbox records are deleted automatically 180 days after they arrive. Recovery backups follow their own retention schedule.

Correct a logo, source or rights record

Find the brand page and choose Report / correct, or search from the report form. Either way, the form shows which record you are reporting. Describe the problem, add a source link and give staff enough evidence to check it. A report does not restrict files by itself; staff review it first.

After you submit, you get a case ID and a private access code. Use them on the case status page to read the decision or to appeal it. Do not post private case codes in public places.

Submit artwork or request a claim

Submit a missing logo with its source and permission evidence. For an existing record, open its page and choose the claim action. Claiming a brand or company needs a company account, and claiming a designer profile needs a designer account. An account’s type is set once, so write to us here if yours is wrong. Staff review claim evidence separately from file checks; creating an account does not establish trademark ownership.

General, privacy and legal contact

Email hello@similarlogo.com for general questions, privacy requests, corrections or rights notices. Include the SimilarLogo addresses involved and say what you are asking for. For a rights notice, explain your relationship to the rights holder and include supporting source links.

Put “Privacy request” or “Rights notice” in the subject so the request is easy to find. Do not send passwords, private case codes or unnecessary identity documents. The report form above is for one existing record; email is separate from it.

Data handling and optional measurement · Artwork usage notice

Optional usage measurement

Help us understand which catalogues and file formats are useful. We do not record search text, uploaded images, names, email addresses or IP addresses in usage events. Events expire after 30 days. Local, staff and recognised bot traffic is separate.

Measurement is off until you opt in. Downloads have separate operational delivery counts.